Refund & Cancellation Policy

Thank you for choosing Trinity Chart

By purchasing or accessing any of our services, products, courses, indictors, etc., you agree to and are bound by our Terms and Conditions.

Please note that the term "lifetime access" or similar language used for our indicators, services, or other products refers to the period during which our services are operational and any relevant third-party platforms (if applicable) do not encounter any issues that prevent the product or service from functioning correctly. This is not tied to the lifespan of an individual user or any specific time duration. Refunds or cancellations are not offered based on changes to third-party services or our operational status.

We understand that circumstances may change, and you may need to cancel or request a refund for your purchase. Please review our refund and cancellation policy below:

Cancellation Policy:

Pre-Course Cancellation:

If you cancel your enrollment before the course start date, you are eligible for a full refund.
To cancel, please notify us in writing at [Your Email Address] or through our customer support portal.

Post-Course Cancellation:

Once the course has started, we cannot offer refunds.
However, we may consider partial refunds or credits for extenuating circumstances. Please contact our customer support team to discuss your specific situation.

Refund Policy:

Eligible Refunds:

Refunds will be processed to the original payment method.
Processing time may vary, but we aim to process refunds within 4 business days.

Ineligible Refunds:

We cannot offer refunds for:
Digital Goods: Course materials , indictors that have been accessed or downloaded.
Services: Any service that has been partially or fully utilized.
Physical Products: Products that have been opened, used, or damaged by the customer (if applicable).
Promotional Items: Any goods or services received for free or at a discounted rate.

Additional Considerations:

Technical Issues:

If you encounter technical difficulties accessing our platform or course materials, please contact our technical support team immediately. We will work diligently to resolve the issue.
In cases where technical issues significantly impact your learning experience, we may consider partial refunds or extensions.

Changes to Course Offerings:

We hereby reserve the sole and absolute right to alter, amend, revise, or otherwise modify, at our sole discretion and without any obligation to provide prior notification, any and all of our service offerings, products, and other related items or aspects. This right extends to, but is not limited to, changes in course curriculum, the assignment of instructors, pricing models, the features and functionality of services and products, availability, and any associated terms, conditions, or specifications.

If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer support team:

Email : info@trinitychart.com

Phone : +91 7678441202

By enrolling in our courses, you agree to the terms and conditions outlined in this refund and cancellation policy.

Trinity Chart is committed to providing high-quality educational experiences and excellent customer service.